CERAMIC SLIP Cleanser

SO THEY DID CHANGE THE FORMULA

This cleanser was my favourite. Like most people, I’ve had an issue with this new change. Awful smell, burns my face. I actually emailed Sunday Riley when I first realised the change in this cleanser. They confirmed that it was a batch issue and that they did not in fact change the formula. However, I bought this particular bottle back in June and there are very recent reviews as of October… so Sunday Riley, what’s the issue here? Don’t tell me the batch is still messed up months later?

Reformulated product’s new scent

They’ve reformulated it with new scents, and the new smell honestly makes me feel sick. I used it for years before — very disappointed.

Changed the formula-now it stinks!

This is a product that I have bought on repeat, for years! However, as many have said, something has changed with this product and I am so sad! The smell is just weird...I can't put my finger on it. It used to have such a nice, earthy clay smell. And it just doesn't work as well! I'm very disappointed

Returning TOMORROW

Ordered this for the millionth time, and the product looks and smells different. I am so dissappointed, apparently many other people are too. Im going to be looking for a new cleasner. I also wont be purchasing anymore sunday riley products if they change their formula whenever they want.

New formula is terrible

This has been my holy grail face wash for years! I'm so incredibly sad you changed the formula. It's just awful.

Not my favourite

Got this as a free gift - thank you! Glad I didn't pay for it though. I have used many Sunday Riley products and this left me unimpressed.There is very little fragrance and I like to smell my products. Did not clean deeply or lather up at all; definitely not good for make up removal. Will continue to use up as a second step cleanse but will not be purchasing.

Did Ceramic Slip, slip on the icon?

I have been using Sunday Riley products for years now, and then I transitioned to about 95% of ALL of my skincare products being Sunday Riley exclusively. I gifted 15 tubes of Ceramic Slip to both men/women since Christmas 2024. I had not been informed by anyone that I gifted Ceramic Slip to where anyone of them experienced a problem with it. Not even a slight hiccup after using it. I actually have received quite many compliments from the lucky gifted people, and many have chosen to purchase it again and again. I have one person whom whenever he comes to my house he goes into my bathroom and washes his face using my own tube of Ceramic Slip on my bathroom counter! He does have his own tube at his own home, too! Before I sent this review, I took several minutes going back and forth to smell it. I don't think that it is different from my own previous tubes. I've always loved the scent of it, and I find myself periodically just picking up the tube for a sniff. I have not been afflicted with any reactions to date. It may be because I use tretinoin cream on my face at night, and if I am having any reaction(s) to my Ceramic Slip I cannot see them. I am going to begin a scrutiny process of my face to see if there is any chance of my skin rejecting it or not.

New formula - terrible

I have been using this twice a day every day for 5 years now. I loved it so much I never even considered buying another brand… until now. I thought I just had a bad batch or something because the smell was just awful. It also lingers. I gifted it to someone because I loved it so much not realizing the new smell.. well they hated it. And now I know why. FIX IT PLEASE

New formula burned my face

I can see from the reviews I’m not crazy. I opened a new bottle and immediately noticed a change in color but thought it was my imagination. I used it for 3 days and my face is burning! My skin is very sensitive and I’ve been using this cleanser for years! It was so gentle on my skin and cleaned without stripping. I am in so much pain right now. My face is burning and swollen from the terrible reaction.

Changed formula

Really like this cleanser as it’s gentle and effective but I think they changed the formula. In the past this cleanser smells different and know it’s much less pleasant…the smells stays on for a bit on your skin unless you mask with some other skincare products … not sure why they changed the formula annoying x

Why did they ruin a good thing

This was my favourite cleanser ever - the only one I’ve used that felt like it thoroughly cleaned my skin without stripping it. Like all other recent reviewers, I’m deeply disappointed with the new formula. The unpleasant smell I can handle for a good product, but the burning skin? No thank you. I won’t be repurchasing.

I see I’m not alone.

I’ve been using this for years, and I thought my most recent bottle was defective. It smells terrible and burns my face! I thought I was imagining things, then I read the recent reviews and see that you’ve utterly ruined an incredible product. Well done.